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Lifeguard / Pool Attendant / Water Safety Officer
Position Overview
The Lifeguard is responsible for ensuring the safety of guests, staff, and visitors at pools, waterparks, and water-themed facilities within the hotel. The role includes monitoring water activities, preventing accidents, responding to emergencies, and enforcing safety regulations in line with UAE/GCC health and safety laws.
Department: Recreation / Pools / Water Parks / Guest Services
Reports To: Aquatic Supervisor / Recreation Manager / Health & Safety Officer
Key Responsibilities
Safety & Surveillance
- Monitor all aquatic areas constantly to ensure guest safety.
- Identify and respond to potential hazards or unsafe behaviors.
- Enforce pool, waterpark, and water facility rules and regulations.
- Prevent accidents by controlling crowd behavior and advising guests on safe practices.
Emergency Response
- Perform rescues and administer first aid, CPR, and life-saving procedures when necessary.
- Respond promptly to all accidents, medical emergencies, or incidents.
- Notify supervisors and management of emergencies and prepare incident reports.
- Maintain composure and follow emergency protocols during high-stress situations.
Guest Service & Communication
- Provide information and guidance to guests regarding water safety and facility usage.
- Maintain professional and courteous interaction with guests at all times.
- Assist guests with poolside facilities, floatation devices, and safety equipment.
Equipment & Facility Management
- Check lifeguard equipment (rescue tubes, buoys, first aid kits, communication devices) daily.
- Inspect pool areas, slides, and water features for hazards or maintenance issues.
- Report faulty equipment or unsafe conditions to maintenance or management immediately.
- Ensure hygiene and cleanliness of poolside and water-themed areas.
Training & Compliance
- Stay updated on UAE/GCC safety regulations, pool codes, and life-saving protocols.
- Attend training sessions, drills, and refresher courses in first aid, CPR, and water rescue.
- Ensure compliance with local municipality and hotel safety policies.
Qualifications & Requirements
Education
- High school diploma or equivalent.
- Certification in lifeguard training, CPR, and first aid is mandatory.
- Additional water safety or aquatic management certification is an advantage.
Experience
- 1–2 years of experience as a Lifeguard or Aquatic Safety Officer preferred.
- Experience in hotel pools, waterparks, or recreation facilities in the UAE/GCC is highly preferred.
Skills & Competencies
- Strong swimming skills and physical fitness.
- Knowledge of lifesaving techniques, CPR, and emergency response procedures.
- Ability to stay alert for long periods and react quickly.
- Good communication and guest service skills.
- Basic knowledge of pool chemical safety and hygiene standards.
Language
- Fluent English required; Arabic or additional languages advantageous.
Personal Attributes
- Responsible, vigilant, and reliable.
- Calm, confident, and decisive in emergencies.
- Team player and professional demeanor.
- Flexible to work shifts, weekends, public holidays, and peak seasons.
Work Conditions
- Shift-based work, including mornings, evenings, weekends, and public holidays.
- Exposure to outdoor poolside environments, sun, and water.
- Physically demanding role with prolonged standing, swimming, and emergency response activities.
Typical UAE/GCC Benefits
- Competitive tax-free salary depending on hotel/star-rating.
- Employment visa and medical insurance as per UAE/GCC labour law.
- Accommodation and transport allowance (employer-dependent).
- Annual leave, staff meals, and end-of-service benefits.
- Training and career growth opportunities within hotel recreation, water safety, or guest services.
